Last Updated: July 6, 2026
First Claim Steps (“we,” “our,” or “us”) publishes plain-language, educational content to help injured workers in New York understand what typically happens in the first hours, days, and weeks after a workplace injury. This Privacy Policy explains what information we gather when you visit firstclaimsteps.com, why we gather it, and the choices available to you. By browsing our site, reading our guides, or submitting any information through a form on this site, you are agreeing to the practices described below. If you disagree with any part of this policy, please discontinue use of the site.
Before going further, one important note: First Claim Steps is an independent publisher, not a law firm, insurance company, or government agency, and nothing on this site or in this policy should be read as legal, medical, or financial advice. We are describing our data practices only — for guidance on your specific injury or claim, please speak with a qualified professional.
What We Collect
We try to keep data collection lightweight, but a website inevitably gathers some information simply by operating. Here is a breakdown of what we take in and where it comes from.
Information You Share With Us Voluntarily
If you choose to reach out to us — for example, by using our contact page, sending an email, subscribing to updates, or filling out an on-site form to be connected with an outside resource — you may provide details such as:
- Your name and preferred contact information (email address, phone number)
- A general description of your situation or the reason you’re contacting us
- Your general location (such as city or county in New York)
- Any other details you decide to include in a message to us
All of this information is given freely by you. We never require it in order to read our articles, and you can browse the entire site anonymously if you prefer.
Information Collected Automatically
Like nearly every website, our servers and analytics tools passively log certain technical data every time a page loads. This typically includes:
- Your device’s IP address
- Browser type, version, and operating system
- The date and time of your visit
- The page that referred you to us and the page you land on when you leave (referring/exit pages)
- Which pages you viewed, how long you stayed, and which links you clicked
- General derivative or aggregated statistics built from the data above, which we may use for internal reporting
This information is collected automatically as part of standard web hosting and analytics, and it does not, by itself, identify you personally.
Cookies and Similar Tracking Tools
Our site may use cookies, pixels, and similar small text files to remember basic preferences, understand how visitors move through our guides, and measure which content is most useful. Some of these tools are placed by third-party analytics or advertising partners rather than by us directly. Most web browsers let you block or delete cookies through their settings; doing so may affect how some pages display but will not prevent you from reading our content.
How We Use Your Information
We put the information described above to a handful of straightforward uses:
- Operating, maintaining, and securing the website
- Responding to questions or messages you send us
- Understanding which guides are helpful so we can improve or expand our content
- Connecting you, at your request, with an outside professional or resource that may be able to help with your situation
- Detecting and preventing spam, abuse, or attempts to compromise the site
- Complying with applicable law
We do not sell your personal information for money, and we do not use it for purposes beyond what is described in this policy without giving you notice.
Sharing and Disclosure
We are careful about who sees the information you provide. That said, there are a few circumstances where sharing may occur.
Service Providers
We rely on outside vendors to keep the site running — for example, hosting companies, email delivery services, and analytics providers. These vendors may process your information on our behalf, strictly to perform the service we’ve hired them for, and are not permitted to use it for their own independent purposes.
Voluntary Referrals and Matching
If you voluntarily ask to be connected with an attorney, medical provider, or other outside resource through our site, we will share the details you provided with that specific third party so they can follow up with you directly. This only happens when you affirmatively request a referral — we do not send your information to outside parties for matching purposes without your action.
Legal Process and Protection of Rights
We may disclose information if required to do so by law, subpoena, or court order, or if we believe in good faith that disclosure is reasonably necessary to protect the safety, rights, or property of First Claim Steps, our visitors, or the public.
Business Transfers
If First Claim Steps is ever acquired, merged, or sells substantially all of its assets, visitor information may be transferred as part of that transaction. We would expect any successor to honor the commitments made in this Privacy Policy.
Third-Party Sites and Advertisers
Our articles sometimes link out to government resources, insurance carriers, medical organizations, law firms, or other third-party websites for your convenience. Once you leave firstclaimsteps.com, this Privacy Policy no longer applies — the destination site’s own privacy practices govern any information you provide there. We encourage you to review the privacy policy of any site you visit. Similarly, advertising networks that place ads on our pages may use their own cookies or tracking pixels to serve relevant ads and measure performance; we do not control those third-party technologies.
Keeping Your Information Secure
We use reasonable administrative and technical safeguards designed to protect the information you share with us from loss, misuse, or unauthorized access. That said, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You share information with us at your own risk.
Children’s Privacy
First Claim Steps is intended for adults dealing with workplace injuries and is not directed toward children. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has provided us with personal information, please contact us so we can promptly remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our tools, or applicable law. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to check back periodically; your continued use of the site after an update constitutes acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, we’d like to hear from you.
First Claim Steps
Email: [email protected]
You can also reach us through our contact page.